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FAQ

FAQ

New England Property Management & Maintenance

FAQ

New England Property Management & Maintenance

Have a property management and maintenance related question? We have the answer. Check out these FAQs and give us a call today for more information!

  • Are you wondering if you should hire maintenance services for your property?

    Property management is set to rise by 7.5% by 2027. This shows that there's a growing desire for help with upkeeping rental properties.

    By hiring a property management service, you can ensure your property stays clean and well-maintained and your bookwork's kept up to date. 


    Perhaps you've been contemplating whether or not to use the service. That's OK! We're here to give you seven benefits of hiring a property management company so that you can see why it'll be a smart move for you.


    1. Professional Property Maintenance

    With the right company, you'll have regular access to high-quality maintenance. That way, you can rest assured knowing that any work that needs done will be attended to immediately, and your property will stay safe and secure always.


    At New England Property Management and Maintenance, we provide you with the following:

    • Maintenance five days per week to keep your property in great condition
    • 24/7 support so you'll have assistance on hand whenever you need
    • Turnkey solutions for your home or commercial property

    2. Find the Right Tenant for You

    Locating a suitable tenant isn't always easy. But that's where property management comes in. Not only do we maintain your property, but we help manage it. Part of that process involves tenant screening to help you find find a renter that won't be causing any trouble.


    Problem renters can lead to late payments, property damage, or even legal action that can be easily avoided by choosing the right tenant. By carrying out careful reviews and assessments of all documents provided, you can be sure that only high-standing residents will be entering your home.


    When you have a renter who follows through with payments as required and respects your property, they're much more likely to stay long-term. No more late-night parties to worry about or damages that need repairing. We're always on hand to keep a check and ensure that your tenant's behaving.


    3. Allows You More Free Time

    We appreciate that life gets busy and that after commuting, working, and running daily errands, it's not always feasible for you to maintain your property. No problem! With the help of property maintenance services, you're able to enjoy more free time while everything's taken care of.


    Even if you're not out all day for work, we're here for you! Enjoy the luxury of having a busy social life if you want to. Your rental property is in good hands with a management service. So relax, have fun, and let us do all the work.


    4. Saves You Cash Over the Long Haul

    While the services don't come free, they can save you money down the road. Think about how property maintenance can help protect you from expensive damages and repairs that can cost a lot of money to get fixed.


    Also, where outside help is required, we work towards a deal agreement that helps to lower costs. When you add this on top of helping you find a respective tenant, upkeeping your property, and ensuring preventative measures are put in place to protect your property, you're on your way to saving!


    5. Increases the Market Value of Your Property

    Getting the best deal for your property if you're wanting to sell will mean ensuring it's maintained to a consistently high standard. The best way to do that is to hire a reputable property management company


    When your property's kept clean and free from damage, its market price can soar. Improving its look and keeping it well secured can increase the value, meaning more money for you when selling.


    Failure to maintain your property can lead to a depreciation in value and less attraction to buyers. You don't want that! If you're treating your property as an investment, then it's within your best interest to have it well-kept.


    6. Up-to-Date Bookkeeping and Accounting

    Attending to your accounts, finances, and books can be tedious. Not only that, but it can take a lot of time. 


    Here's what we deal with at New England Property Management and Maintenance in relation to your accounts so that you can remain stress-free:

    • Taxation services
    • Financial analysis
    • Property growth advice

    We take away the guesswork involved in trying to find the best companies to help you deal with each one individually. This allows us to provide you with an all-in-one package with our property maintenance services.


    7. Provides Legal Cover

    In the case where legal provision's required, we can do that for you. While we do screen tenants carefully if any issues do arise, you could need legal support.


    If you end up in a case that goes to trial, whether it's involving your tenant or the property itself, we're on hand to help. Our attorneys work tirelessly in such cases to ensure you're fairly treated throughout legal proceedings.


    Having this added support can go a long way if you've found yourself in a position where damage, theft, or even unjust accusations against you are made. With expert defense by your side, you're in the best position to fight for a fair outcome and an entitlement to any compensation that's due.


    Who Is New England Property Management and Maintenance?


    New England Property Management and Maintenance is a management company that treats you and your tenants as part of the family.


    We pride ourselves on offering top-quality services. This means that you can stay relaxed, knowing that your property will receive the right treatment and care that it deserves. For your tenants, we ensure they can enjoy stress-free living and gain the best possible experience while staying at your property.

    All of the benefits shared here come with our service, giving you the confidence that your property will remain clean, protected, and perfectly maintained to a top-quality standard.


    Keep Your Property Well Maintained by Choosing Us.


    Hiring property maintenance services is the number one way to ensure your property is kept in great condition. Now you know what benefits come with choosing a maintenance service; the rest is up to you!

    Want to know more? Contact us today! We'll be happy to share with you all about how we can leave you with a property that you're proud of.


  • Why should I choose your company instead of another?

    We Communicate Timely and Accurate Information

    We research comparable rental properties to determine the highest market rent possible for your rental property. We provide a timely turn around of your vacant properties so they can be re-rented quickly. We seek to obtain the highest market rent possible for your rental property and immediately providing a timely turn around of your vacant properties so they can be re-rented quickly. We keep expenses low by providing maintenance services through our own maintenance staff instead of using more expensive contractors. We handle all tenant calls for maintenance, supervising and inspecting all major repairs of the homes, and thoroughly screening all applicants to provide the most qualified Tenants possible. Leasing Services For Your Rental Property:

    • Aggressive marketing of your rental property
    • Prospective tenant screening
    • Preparation of lease contracts for your rental property

    Management Services For Your Rental Property:

    • Collection of security deposits and monthly rents
    • Move-in / move-out inspection of your rental property
    • Reparation of monthly statements

    Maintenance Services For Your Rental Property:

    • Response to all tenant requests
    • Coordination of contractors
    • Complete repairs as requested for your rental property
    • Recommendation of improvements for your rental property

  • What kinds of properties do you usually manage?

    • Property management companies can take care of a number of day-to-day concerns when it comes to your rental company. This includes fielding maintenance requests, contacting clients who default on rent, and marketing vacant properties. They may also help with taxes, leases, and financial records. 
    • Before hiring a management company, find out what experience they have with a property such as the one you will be renting out. 
    • Some management companies, for example, may specialize in vacation rentals. Others may be used to working with single-family homes. Still, other management companies have experience working with apartments, condominiums, or townhouses.
    • All of these properties have their own unique caveats. Single-family homes, for example, may require regular inspections and yard upkeep. Those with experience in apartments are probably used to fielding complaints from tenants.
    • Before hiring a particular company, ask them what they find to be the pros and cons of managing a property like yours. The right management outfit will be able to give you details about what they know. They will also be able to tell you how they manage common problems.
  • What if the tenant breaks the lease?

    We do sign a legal rental agreement with your tenant which does give you rights if the tenant violates any terms or conditions. It's a good lease based on our years of experience and complies with the Massachusetts plain language contract act. We found that it's always better to work with the tenants rather than against them should the need arise to get out of the lease. We understand that people have things happen in their lives that are not always avoidable. For instance, they might get a job transfer or lost their job. They could get a divorce or simply want to buy a house. By working against the tenant in these situations, most landlords find themselves spending more time and money than they want. When we review with the tenants during lease closing process, we go over these situations and explain that by notifying us if they need to get out of their lease, we can work with them to re-rent the property. If we can, they are then released of any further obligation and it costs you nothing. The tenant understands that they are still responsible until we re-lease the property.

  • Can you supply some references?

    It's important to get some references from landlords your property company currently works with. Call them and ask for an honest assessment of their experience.

    Could the management company be counted on to handle things like maintenance, emergency calls, and accounting in an efficient, timely manager? Was there ever a problem between the company and a tenant? If so, how was it resolved?

    You can also go to social media groups for landlords and ask if anyone has ever worked with the management company you're considering. A lot of positive feedback can give you some assurance that you're making a good decision.

    You can also read reviews of the company online. While anyone can get a poor write-up once in a while, you'll want to be on the lookout for patterns that can alert you to a potentially bad experience. A lot of strong reviews, however, can be very comforting.


  • How do you determine property rent?

    The right property management company will be able to answer this question without much of a problem. They should be doing a comparative market analysis of other rents in your neighborhood before figuring out what to charge.


    If they are going to be changing more than average for your property, they should be able to justify the decision. For example, your apartment complex may have a pool, or it may be newly renovated.


    Charging too little for rent may mean that you won't have enough to cover property expenses. These include your mortgage, taxes, and maintenance. It could also mean that you're attracting a lower-quality tenant.

    Charging too much for rent, however, could mean that you won't be able to get your property rented out. Before hiring a management company, make sure they know how to set the rent rate correctly.

    Finding Quality Property Management Services

    If you're in the market for property management services, you'll need to do your homework. Make sure that your company has the right experience and skills to get the job done well. With the right managers on your side, you could be enjoying a solid source of passive income for years to come.


    If you're interested in more information on fantastic property management in Boston . Contact us today. 


  • How do you screen rental applicants and find a good tenant?

    It’s essential to perform a full background check, which includes a credit and criminal history check. You should also verify their employment, income, and rental history to check for falsehoods, previous evictions, or a history of late payments.


    For safety, you should always have someone else with you when you are showing a rental property to prospective tenants, and remain aware of your surroundings during the showing. For example, you can have them enter a single door room first.


  • How much involvement do property owners have?

    This is an important question for multiple reasons. First, it gives you a place to outline your process and explain to people how it works when they choose your property management company. Secondly, it allows you to offer the opportunity for your owners to tell you how involved they’d like to be, if at all. If you do totally hands-off management for owners where you just send them the rents and the bills, make a point of selling that to those who likely have busy lives full of other things that require their attention.

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